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Align Incentives with Customer Retention & Expansion

Drive Customer Success with Performance-Based Compensation

Customer Success teams play a vital role in revenue growth, but traditional commission structures often focus only on new sales, neglecting retention and expansion incentives.

Bentega helps CS teams align compensation with customer lifetime value by ensuring transparency, accuracy, and automated incentive tracking.

Compensation Solutions for Customer Success

Key Challenges Customer Success Teams Face

  • Lack of Incentives for Retention & Upsells

    Compensation plans that don’t reward long-term customer value. 

  • Limited Visibility into Earned Incentives

    CS reps struggle to track their commissions and bonuses.

  • Complex Bonus Calculations

    Manual tracking of renewals and expansions leads to errors.

  • Disjointed Compensation & Performance Metrics

    Misalignment between CS efforts and company revenue goals.

How Bentega Solves These Challenges

  • Retention & Expansion-Based Incentives

    Reward CS reps for renewals, upsells, and reducing churn.

  • Real-Time Bonus Tracking

    Give teams instant visibility into their earned commissions.

  • Automated & Error-Free Calculations

    Ensure accurate payouts without manual intervention.

  • Integrated Performance Metrics

    Align compensation with customer satisfaction, renewals, and expansion revenue.

Why Customer Success Teams Choose Bentega

  • Motivate & Reward the Right Behaviors – Compensation tied to retention and customer growth.

  • Increase Engagement & Trust – Real-time commission visibility eliminates confusion and disputes.

  • Eliminate Manual Work – Automate bonus and commission calculations for seamless payroll processing.

  • Seamless Integration with CRM & Finance Tools – Ensure accurate data across your tech stack.

Empower Your Customer Success Team Today

Drive customer retention, expansion, and engagement with smarter compensation strategies.

Boost NRR with smarter Compensation for Customer Success | Bentega

  • Customer Success Compensation & Incentives

  • Retention & Expansion-Based Commission Structures

  • Automated CS Bonus & Renewal Tracking

  • Transparent & Scalable Customer Success Compensation